Cookie Policy

1. What is a cookie?
A cookie is a small text file placed on your computer, mobile phone, or other device when you visit a website. It allows us to recognize your device on subsequent visits, save certain preferences, and facilitate your browsing.

2. Purposes of using cookies
Improving site performance:
Cookies help us understand how the site is used (pages viewed, time spent, browsing path) in order to improve the structure, loading speed, and overall experience.

Personalizing services:
They can remember your preferences (eg, language, certain browsing options) and offer you a more tailored experience when you return.

Analyzing user behavior:
We can analyze aggregated data to identify the most useful content, pinpoint areas for improvement, and optimize our services.

Security and convenience:
Cookies can help secure certain site features (session management, fraud prevention) and simplify your experience (for example, by avoiding the need to re-enter certain information).

3. Types of cookies
Session cookies:
Active only during your visit, they are deleted when you close your browser. They are used, in particular, to maintain your session and retain shopping cart contents during browsing.

Persistent cookies:
They remain on your device for a defined period (or until deleted) and allow us to retain certain preferences over the long term.

First-party cookies:
Placed directly by our site, they are necessary for the proper functioning and features we offer.

Third-party cookies:
Certain external services (eg, audience measurement or advertising tools) may place cookies. These cookies are managed by third parties and subject to their own policies.

4. Controlling cookies
Managing settings:
You can configure your browser to accept, refuse, or delete all or some cookies. The methods vary depending on the browser (Chrome, Safari, Firefox, Edge, etc.).

Deleting cookies:
You can delete cookies that have already been saved via your browser settings. Please note that disabling or deleting certain cookies may affect some functionalities (eg, shopping cart, login, preferences).

5. Cookie Policy Updates
We may update this policy due to legal, technical, or operational changes. Any updates will be posted on this page. We recommend that you check this policy regularly.

6. Contact Information
Address: 3549 W Douglas Blvd apt 3, Chicago,Illinois 60623, United States
Customer Service Number: +1 562-455-0591
Email: info@plateauhome.com
Opening Hours: Monday to Friday, 9am to 5pm (GMT-06:00) Central Standard Time (Chicago)